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Testimonial by Mark
Hi there
Just a line or two to say your fireworks proved a big hit with the young people 94 of them a big thanks and I will be in touch next year Mark.
Testimonial by Ryan
First class service as usual
Thank you.
Testimonial by Steve
Thank you Maria,
Much appreciated.
I will be back next year (if not before) !
Regards
Steve
Testimonial by Paul
Hi Maria
Fireworks were delivered safely this morning
Many thanks and regards
Paul
Testimonial by Matthew
Thank you. We got it and the fireworks were outstanding. Matthew
Testimonial by Arron
Hi Maria,
Just wanted to say a big thanks for your help with the order - all received, and will let you know how it goes down next weekend!!
Thanks again,
Arron
Testimonial by John
Great service – received this morning. Thanks.
Testimonial by Martyn
Hats off to you for the incredibly swift delivery of my order!
Testimonial by Tony
The firework was delivered at 8:45am. The delivery man had to walk the last couple of hundred yards as our road is blocked! Many thanks for the effort.
Testiomial by Karen
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| I just wanted to say how fantastic I think Fireworks Arcade is. Even though we don't spend that much money but whenever we have fireworks they are fabulous generous and good value thanks to your terrific advice, generosity, total efficiency, personal service and general all round niceness!! |
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| A huge thank you to you and your helpful/knowledgable staff at Fireworks Arcade! The Oriental Emperor was the most outstanding firework I have EVER bought! People need to buy it and see for themselves as words cannot start to explain the Awesomeness of this firework - was truly spectacular! - the Gemini Double Break and Goliath F/X rockets were Serious Rockets, that are a must buy for any Serious Rocket fan. A big thanks and so glad I have finally found a decent and passionate firework dealer! Matt |
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| Dear Fireworks Arcade - the package has arrrived safely. Thank you for your prompt and good service. Edna |
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| Thank you, very good service. All is OK. Katharine |
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| Hello Maria! Just a quick note to say that the 2 extra boxes arrived safely and in very good condition, actually on Monday! The driver was in the area and sensibly phoned and as we were in he was able to deliver them. I look forward to a great display on Friday 11th June and will report back to let you how it went. My only concern is that it will be dark enough as it remains light for about 22 hours up here in June. Thank you again for sorting out my problem so efficiently and with so little fuss. If only other companies were like you? All the very best! Richard |
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| Thank you so much for your help with sorting out this express order for me. It will be the icing the cake for my husband's birthday bbq on Sunday. Kind regards Sam |
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| Thanks...... Order got here at 2pm approx. I love your family business thing, you've always been so easy to contact and deal with. A real 'no hassle' purchase. Lin |
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| Hello, I collected some fireworks from you on the Wednesday before Christmas, 185 shot Collosus, 100 shot cake and the awesome rockets. The fireworks were for New Years Eve. Just wanted to say that this was the first time I have bought decent fireworks, and they did not disappoint! They were fantastic and the 70 odd friends we had at the party all thought the same. Thanks again. Will be seeing you for some more in the summer and next New Year. Happy New Year! Kind regards Mark |
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| Many thanks - goods delivered today - excellent service Regards David. |
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| Thank you very much for this. I was just really disappointed that having - for once - ordered something for Christmas before Christmas Eve, I felt I'd lost out. I will keep using Fireworks Arcade - they haven't let me down yet. Again - thank you. Ben |
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| Recieved today thank you. Excellent service as usual..... Martin |
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| Hi guys Thanks for the fast delivery. superb packing and thanks for the extras!!! i really appreciate that. tonight is going to be mad cheers Bill |
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| Thank you for these. All arrived around midday, with a very polite and well mannerred delivery driver! Quite a change from some deliveries I get. Thank you also at the Fireworks Arcade for sorting through potential problems caused by card services morons. At your end you were superb, and very customer aware company. I will continue to recommend you to others. Andy |
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| Hi just a quick THANK YOU for phoning me this morning, by the time I called home my wife had already found the package. STELLAR SERVICE!! I Would happily reccomend you to anyone I know. Once again thank you Jon. |
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| To The Owner/Director of Fireworks Arcade Dear Fireworks Arcade Just a quick note to say thank you. I have been shopping for fireworks for a friends wedding for the past two weeks now. I have been let down, lied to and generally messed about. Then I found FIREWORKS ARCADE, I have dealt with Maria who is not only knowledgeable about the products but extremely helpful, courteous and friendly. Whatever she earns she deserves more, as those qualities in sales now days is sadly rare. Please pass on my thanks to her. A happy customer Roy |
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| Hi Many thanks again for your excellent customer service. I rang on the Tuesday and ordered the single fuse Turbulence for a celebration and it was at my house in deepest Devon the next day. Fantastic customer service, fast delivery and great fireworks Thanks again Regards Julie |
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| My order arrived with me in Glasgow this morning. Just wanted to say thanks and emphasise how good it was to deal with a company that understands about communication. You kept in touch (friendly and personal) and did what you said and when you said it. Simple but sadly unusual with too may other firms. Cheers, Gavin ps- love the rocket surprise |
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| Many thanks for letting me know Maria - exemplary customer service! I have just ordered on from your site, Happy New Year, Best wishes, Tom |
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| Hi Just a note to say thanks for getting the fireworks to me on time, for recommending the euphoria single fuse, it was excellent, or awesome as my daughter would say, Many thanks for your help Regards Julie |
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| Indoor fireworks arrived today, 24th. Brilliant. Now, after 20 years, I can "entertain" my children again after Christmas lunch Thank you for your excellent service. Merry Christmas Nigel |
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| Just to let you know that I ordered my item yesterday at lunch and it showed up this morning…great service and I will defiantly recommend!!!! Great Job… Chris |
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| Dear Maria, Thank you very much regarding to the delivery. Thanks again for everything. |
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| Received the order this morning and they are just like the ones My late father amused us all with on Christmas day about forty years ago, I hope they amuse my own children in the same manner Many thanks Kind regards Grant |
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| thank you for fast delivery. always a pleasure shopping with you. |
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| Hi Maria, Ignore previous email. Looks like the fireworks have arrived superquickly! I have them already :) Thanks again and much appreciated, Naeem |
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| Dear Maria Many thanks for your help and prompt attention to this matter. I will certainly use and recommend your firm to my friends when they need fireworks. Best Wishes Phil |
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| Just to let you all know – the sky lanterns were “magical” according to all at the wedding. Thanks for a great service by delivering them in time for me to take them with me to the wedding. Best Gerry |
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| Hi there, Just wanted to say how very pleased I was with my order below. I did not have a great deal of money to spend, but what I did buy was well worth it !! The order was for my husbands 50th Birthday Party, and everyone thought the fireworks were amazing, especially the Colossus, which seemed to go on and on. The Sky Lanterns were a big hit as well, and 2 people have asked me where I got them from as they want to place an order, so well worth it. Anyway, many thanks again for making the party go with a bang !!!!!!!!!!!!! Kind regards Jane |
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| Many thanks - Fireworks arrived 'ok' and were a great success on Saturday night (30/08). We have used you guys before and will certainly do so again - thanks once more for great service and great fireworks. kind regards Robert. |
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| Just to say thank you for the speedy delivery of my order thanks alot. Anne |
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| Maria, Fireworks were FANTASTIC. Very loud cheers throughout. Definitely do it again. Many Thanks Paul |
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| You are now officially the greatest firework shop in the world ever! I just checked your site and you've got the Standard 'Fantasia' Selection box which I've been looking for for months! Great Stuff!......... Many thanks, Joss |
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| Parcel duly received. Many thanks for the excellent service. Maureen |
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| Hi I just wanted to add my testimonial to the hundreds already on your website. I ordered some indoor fireworks including the roman candles and slithering serpents and had one of the most hilariously entertaining evenings of my life. The fireworks came the next day, despite it being the weekend before bonfire night and really made our party go with a bang. I've just ordered another set for Christmas, due to very ardent requests from friends and family. Thanks once again Anna |
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| Hi Guys, Just wanted to drop you a quick line to say thanks for such a prompt service. I called up to check on a product and a very helpful receptionist sorted my enquiry. I run a kids group and because of some PC nonsense we were not aloud to have outdoor fireworks! so the indoor fireworks saved the day. I remember them as a kid and they were just as good, mind you could have done with double the amount of the serpents, the kids loved them! Thanks once again. Richard |
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| I just wanted to say thank you for the whole service in getting me, a novice at firework display, to put on an great show for my wife's 40th birthday party on Saturday. Maria's advice on the phone was particularly helpful and, as a result, I was able to put on a show that had everyone talking as well as having good fun myself. It was hard to believe that the fireworks were not part of a professional display. Many thanks, Steve. |
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| I just wanted to say that we ordered "Chaos" and happy couple " for our wedding and they were simply breathtaing. everyone will be talking about these for years to come. thank you. |
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| Testimonial by Miss Knowler |
| hi I just wanted to say thank you very much for such friendly e mails informing me on the status of my recent order with you.And the very speedy delivery time at which you delivered my indoor fireworks i was very pleased with my order. thank you miss s e knowler |
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| Hi Maria Just a quick note to say thank you so much for the fabulous fireworks and lanterns that really were a fabulos finale at the end of the evening. So many of my guests were desperate to get your details particularly for the lanterns which went up beautifully - Im sure you will get lots of orders Thanks again Shelley |
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| Dear All, We bought 20 glo lanterns from you for the finale of our daughters 18th birthday party and it was stunning. The guests were involved in their launch and all 18 (we practiced on 2 a couple of days previously so that we would know what we were doing!!) floated to the sky with our daughter releasing the final one. A wonderful end to a great party. Thank you very much. Karen |
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| I just wanted to e.mail you to say a huge thankyou for the fireworks. They were totally fantastic and perfect for my son’s leaving party for the Army Air Corps. They were totally brilliant and everyone thought they cost me thousands of pounds! The Grand Finale really was totally memorable and all my sons teenage friends were totally impressed! They were so easy to ignite and were soooo much better than I thought they would be. What an amazing display for my party, truly unforgettable!!!! Thank you once again for a superb service and top quality display fireworks. |
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| I would just like to thank you for the wonderful fireworks you supplied us with, they were amazing, the display they produced was breath taking, they topped off the family's wedding beautifully. Best wishes. |
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| Just to say thank you - the indoor fireworks came this morning. Looking forward to suprising my american husband with them on his first July 4th in Scotland. Thank you for all your help. Jean |
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| Superb Service. Many thanks, Malcolm |
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| Dear Maria, Thank you very much for your help. I have received the lanterns last week and they are perfect! Now all we need is good weather for the party :) Kind regards, Gaby |
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| Dear Maria I collected my fireworks from Paddington on the 8th June to use at my son's wedding on the 9th. I felt I just had to drop you a line and say how wonderful they were! I must admit I was a bit dubious - we didn't have a lot of money to spend [about £200] and I wasn't sure they would be enough or make a sufficient display. I was so wrong! Everyone was impressed, they appeared at least to last much longer than I thought they would and I was delighted. The Glo Lanterns were wonderful and I have passed your website address to many people. We were very fortunate with the weather on the 9th as it was warm and dry throughout the day. That was one relief, especially as the ceremony was outside, but the fireworks just topped the day off. I think that being able to view the videos before I purchased made it all the easier as not only could I see what I was getting but it allowed me to organise the order of the display. The remote firing system I purchased worked a treat! All in all I was supremely impressed, this was a fabulous display and excellent value for money. Thank you so much, also for being so helpful. Kind Regards Delia |
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| Just to let you know - fantastic service (again) from you guys - we had a great show (what I saw of it anyway, when legging it back and forth lighting them!) Hugh |
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| Order received before 09.00 thanks very much for the excellent service. – Well done! I hope the quality of the goods is just as good. Jed |
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| I received an order from you just before christmas for the indoor fireworks that I remember as a child. We used them christmas day and were really pleased with them. My children, aged 6 and 4, enjoyed them as much as I remember doing so when I was young (only they all worked, not like the old ones!!). Thank you once again, and keep them in stock, I now have you on my "favourites" and will be ordering more. Many Thanks Julie |
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| Maria - YOU HAVE BEEN MARVELLOUS, FOR WHICH HUGE THANKS ONCE MORE- Barbara |
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| Testimonial by Jacqueline |
| I have recieved my fireworks thankyou. They are just what I wanted.The delivery was fantastic and superfast. Superb. Thankyou again looking forward to a super New Years day party. Jacqueline. |
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| Hi, I just wanted to thank you for your recommendation of the Happy Couple fireworks. We had our wedding on Saturday and the fireworks were fantastic and wowed our guests! Really helped make our day. kind regards, Sandra |
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| Just thought that I would let you know that our fireworks party held last Saturday was an absolute success. Everything went off fine and with a bang (literally!). Our guests thought that the lanterns were amazing and have heard that people (not at our party) had spotted them about 3 miles off where we lit them! Everything was superb and couldnt wish for a better night - thank you for such superb goods. We will see you again next year without fail. |
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| Just a quick note to say thank you for the fast delivery. The fireworks were great. Impressed with Chaos, Brilliant and Arctic Aurora. A fun bonfire night was had by all. Will definitely purchase again from Fireworks Arcade |
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| I bought a Colossus and a bunch on individual fireworks from you guys on Nov 4th… What an amazing show! My guests were all enthralled and amazed at the size, intensity and variety. The individual fireworks were great, Green bamboo was seriously powerful and impressive, the rockets were big and flash (I set them off in pairs…but Colossus lived up to and way beyond expectations! It was fast, furious and fantastic my guests were quite literally stunned. There was a period of stunned silence when the barrage was over before the yelling and cheering started - it was magnificent. Your advice to buy a few individuals to warm up with and then blow the Colossus was bang on, for an adult crowd it was ideal - impressive as hell but not too drawn out. It was over in minutes but will be talked about for months! The GLO Lanterns were really cool too. It was good for people to have something they could join in at setting off. Every one of them worked perfectly and was watched with great excitement and amusement by all until they disappeared off the horizon as tiny little dots in the sky. One guest has already begged me to buy her a whole bunch of them for her Birthday. Thanks for your excellent advice on what to buy and how to use it for best effect. I will most certainly be using and recommending you to anyone and everyone. Regards, Nufty |
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| Hello to everyone at the Fireworks Arcade and especially Yan. I just wanted to send you a quick note to say thank you for an excellent website. thanks to your brilliant website I was able to plan a fantastic display. The crowd were amazed and after the display I got loads of praise. comments like "best private display I have ever seen" and "I was amazed how good it was, it was better than lots of private displays I have seen" were common. I looked at lots of website which sell fireworks and yours was the best and the service I received was second to none. I will definitely be using your website next year and recommending you to everyone I meet who needs fireworks. |
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| WELL DONE!! You have found those indoor fireworks from my childhood. I have looked for them for years. I had almost given up hope and then today, I go into your site and there they are!! Brilliant. Thank you. Sophia - one very happy customer. |
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| Thanks - I had a great firework display on Saturday. The Glo Lanterns were a REAL hit! |
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| Hello. We were really pleased with our fireworks - thanks and also really impressed with your delivery and order processing. Friends of ours have had numerous problems over the last few years with firework orders, either not the right items delivered or not arriving in time so we thought we should let you know how great we thought you were! Best wishes |
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| Fireworks arcade Thanks for getting the order to me today. I had to take my 87 year old father in law to the dentist. I unfortunately was out but thanks to your help the driver made an about turn and delivered. This was an excellent service thanks once again |
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| Thankyou for making our farewell party ( imigrating to aus ) a very memorable one for myself, my family and all our guests. Vince & Chris |
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| I WOULD LIKE TO THANK YOU FOR YOUR SPEEDY SERVICE .I ORDERED 2 X INDOOR FIREWORKS PACKS AT 3;30pm thurs and they arrived 9:30am friday (this morning). MY THREE & A HALF YEAR OLD SON WILL BE SO PLEASED. MANY THANKS ONCE AGAIN. HAYLEY |
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| The fireworks have just arrived, thank you so much. I must say that the service has been absolutely unbelievable. Ordered at 5.30 two days before bonfire night and delivered at noon the following day; Fantastic. If the display is half as good as the service, it will be great Thanks again Stephen |
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| Thank you so much for the indoor fireworks. I have been looking for these for years and so have many of my friends.... Well done and great site. |
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| Hiya Just a quick note to let you know that I am really delighted with my purchase. The fireworks were really spectacular - good value for money too, and your service & delivery was first class. Kindest regards, Sue |
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| Maria, Thanks for the mail, Just went home and all received ok. Thank you for dealing with with my order in such a professional manner. Regards Gareth |
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| Hello Maria, Sorry I couldn't return your calls,my apologies. The date and times will be fine,thank you. Look forward to receiving them. Your website gets better each year and the video clip is very helpful. Thank you for your help. Regards. John |
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| I just wanted to say a quick thank-you for your excellent customer service and prompt delivery. I was very pleased with the constant communication i received in relation to my order and would certainly reccommend you to my friends and family. Thank-you. |
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| Dear Fireworks Arcade, I deal with many organisations and receive varying levels of service the majority of which seem to thrive on over promising and under delivering, however I must say the service I have received from yourselves was nothing short of excellent. I set up a new account, placed and received my order within 18 hours which I have to say was fantastic!! The level of communication regarding my order was efficient and comprehensive the lady who took my details was polite and patient to be honest I can not fault your service at all. Please pass on my thanks to all concerned and I will certainly recommend your company to any of my family, friends and colleagues who wish to purchase items held in your stock. Thanks again and well done. |
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| The site looks pretty awesome... x |
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| Thank you very much for dealing with this so professionally. Two very well packed parcels were waiting for me this morning. I hope there's not too much rain tomorrow evening! with renewed thanks |
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| Just a quick note of thanks the firework you sent (the happy couple) was fantastic and every one enjoyed the show. I will definately use you again. |
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| Hope this gets through - big thanks for your speedy processing....got the fireworks just now - excellent!!!!! |
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| I have now received my fireworks. Thank you for a great service and for keeping me updated on the progress of my order throughout. |
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| Great choice “The happy Couple” – if you need someone to reference it!!!!!!!!!!!! It certainly went down well with the sumo and the wall fly.!! Just recovering now. I will be in touch again. |
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| I received my firework and set it off last night. It was great, and I was really impressed by your shop and service. |
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| I would just like to take this opportunity to thank everyone involved in processing and delivering my order. From start to finish I was very impressed with the professionalism and service. Well done! |
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| Just to say that the fireworks were brilliant. Every one was thoroughly impressed. Well worth the spend! Thanks David |
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| We ordered the Colossus fireworks from yourselves. We had them on saturday night and they were great. we were also impressed at how easy they were to light and made it stress free and enjoyable for all concered. Thank you again and hopefully we will be using your services again in november for our childrens birthdays. |
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| My daughter has just phoned me to say that the fireworks have arrived. They are for her hand-fasting (a pagan wedding ceremony!) so many thanks. I am SO impressed with your efficiency. I realise that in the scale of things this was only a small order and you have taken so much trouble over it. Obviously, we will be buying from you again. Many, many thanks |
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| Thank you for a superb display - we were so impressed by "The Happy Couple", which was excellent for ease of lighting and gave us a truly impressive firework display. Our friends on New Year's Eve were amazed! Many thanks. |
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| Thank you very much for the delivery and so quick! This is how to do good business and so I will be recommending you and using your service again. Happy New Year to you. |
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| I just wanted to drop you a few lines to say thankyou so much thanks to you we have had an absolutely fantastic christmas, after christmas dinner has never been the same as we couldn't get hold of any indoor fireworks.....................you wonderful selection altered all of that.............so many memories. All the suppliers in my area had told me they had been discontinued, (they were just as upset as me). I am sure they would bite your hands off to get some from you if you decide to canvas this area, North Devon. Thank you once again. |
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| I just wanted to thank you for a great service, which resulted in an excellent evening and firework display. Right from calling you and asking for advice, through ordering on-line, keeping me up-to-date by e-mail, a friendly and quick delivery - you have offered great service throughout. I have already recommended you to my friends and will definitely use you again. It's so unusual to receive service that you are 100% happy with, and on this occasion it was a pleasant surprise!! It was a pleasure!! Thanks again. |
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| Just a note to thankyou for your prompt service and a fantastic display. We had a local community bonfire, bring your own fireworks, everyone was impressed by your product. I will definately be back next year. Thankyou once again. |
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| Best "single" firework ever seen by any of us. Thanks very much for the Colossus. |
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| I just wanted to say thanks very much for your help. My order arrived the next day, great service, great products. You guys are fantastic – have already recommended you to several people. Keep up the good work |
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| I just want to say - I wish all intenet sites were as efficient, communicative and true to their word as you are. Thanks for a fantastic service. |
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| Thanks for the quick delivery, i cant believe how fast they arrived. |
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| Thank you for your excellent service. It was both prompt and professional. I notice that a few items I have ordered have been substituted with different one's, of a higher value. I thank you for this and understand that no more payment is required to yourself's, please could you confirm this. Thank you for a excellent service you will be highly recommended. |
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| Hi, Just a quick note to say thanks, got the fireworks yesterday and I wanted to compliment you on a great buying experience, I work in the internet industy and try to buy just about everything on-line and I have been very impressed. A nice touch was when I initially placed some products in my basket and didn't complete the order, I got a call to ask if everything was OK, I really liked that (and ended up doubling my order!). The call to offer to deliver the very next day was great and caught me completely by surprise and I had to ask for you to deliver it later! Thanks again, can't wait to light 'em up!! |
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| Yan, just wanted to say thanks as the fireworks that I bought from you were fantastic. My husband stuck to your running order and the display was exactly what I wanted and the kids (and the adults too) loved them. Thanks once again for your help! |
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| SORRY I WAS NO IN TO COLLECT THE FIREWORKS I CALLED THE DEPOT AS SOON AS I RETURNED HOME, THEY WERE VERY HELPFUL THEY CONTACTED THE DRIVER AND THEY RANG ME BACK RIGHT AWAY, AND WITHIN TEN MINUTES THE DRIVER WAS AT MY DOOR THANK YOU VERY MUCH CAN'T WAIT TO LIGHT THEM (GREAT SERVICE) |
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| Got them this am. Excellent service. Thanks!! |
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| Many thanks for your help and support the other day. It was a pleasant surprise to have such excellent customer service. |
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| Please may I say how pleased we were with your very efficient service and two telephone calls from your team one to keep us informed about the order and the other to check all was ok with the delivery. Wonderful service....we will be using you again. |
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| We are looking forward to Bonfire Night now! I am very impressed with your service and will use you again next year. |
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| Hello Fireworks Folks, Just to let you know the Four Seasons display went down brilliantly at the party. The sky was filled with colour and air with sounds. All were most happy, particularly the bride and groom for whom the fireworks were a complete surprise. Thanks for your help and flexibility in delivery too. All the best. |
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| Dear Maria, Many thanks for your prompt reply and for sorting out my order. If only other companies were as efficient life would be so much easier!!! |
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| Sorry for the late reply but I have been away. I would like to say a big thanks for the fireworks, not only delivered on time but they were amazing on the night. Once again many thanks. |
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| Thanks Maria - great service - fireworks turned up yesterday as per you email. Hope to use you again. |
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| Just a short note of thanks. The display of fireworks on my Mothers 70th Birthday was beyond my expectations. Everyone said they were the best they had seen since organised displays on Guy Fawkes Night!! (Also simple to use) I was asked by several people on the night what your e-mail address was and have no problems recommending you to them as well as the rest of Europe!! |
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| Thanks for your regular updates and for keeping me up to date. We recieved the products OK and had a great time on Christmas Day. I will be ordering again. Thanks again. |
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| OK Yan ...you were right, the display from the Single Ignition was the best we've had from a box display...I am glad we held out for that display & thanks for making the trek to New Ash Green...I will be buying these again |
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| Thanks everyone, Not quite what I ordered, but I am very happy with what I have! Because I understand it’s so near a very busy time of year! Brilliant service, ace website. You have this internet thing nailed! Thanks again |
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| Just wanted to drop you a line to say thanks for the brilliant service. The delivery was on time - as promised - and the fireworks were superb. (Mental Note: Must buy more rockets next time!!!) ;-) Thanks again. You may be assured of my future custom and I will not hesitate to recommend you to my friends and colleagues. Kind Regards |
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| Got my order thx, very efficient! |
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| Many thanks for all your assistance! Best regards. |
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| Thank you so much for an excellent service. I didn't order until 5pm Wed & the order arrived 9.30am Friday 5th Nov. Great display, good value - thanks again. |
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| The fireworks were delivered OK. The rocket was a bit of a let down we thought, but the Single Ignition Display Unit more than made up for it. WOW, WHAT A FIREWORK!!!! We couldn’t believe it was absolutely superb and worth every penny. Many thanks. Will definitely buy again next near saved your details in my favourites list. Thanks again. |
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| Fireworks were great, exactly what I needed. Many thanks. |
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| Dear Fireworks Arcade, Thanks for the fireworks and for all your helpful advice. We had a great evening and really enjoyed the quality products you supplied. The BBQ Pack and the Rockets were exceptional. See you soon. All the best. |
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