Fireworks Arcade - Product Review

What is the best way to order?
Ordering online is the best way. It's faster, easy and enables you to confirm in writing, by return e-mail, of what exactly you have ordered.

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How much is delivery?
Please note, due to UK firework regulations on the transportation of hazardous goods, our outdoor firework carriage costs have drastically increased. We have absorbed the majority of the costs ourselves. We have a fixed delivery charge dependant on the different products ordered. They are listed below excluding VAT.

1. Customer collection – No Charge
2. Indoor Fireworks Only - The cost attached to the purchase of indoor fireworks will be subject to total weight of package.
3. UK Orders (Excludes Ireland) - £17.22 + VAT
4. UK Same-day Orders (Excludes Ireland) - If you require fireworks delivered on the same-day as the order is made, this is only possible for London delivery locations and has a minimum order charge of £100 + VAT.

Please make sure you are available to take delivery or the carriers will charge an additional delivery charge for re-delivery which we will have to debit from your card. Please make sure there will be someone at the delivery address to avoid the extra charge for re-delivery.

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How long will it take to receive my delivery?
For UK orders we aim for a turn around of 2 to 5 working days. See our delivery info section for more info.

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What credit and debit cards do you accept?
We accept any of the following payment cards:
Visa, Mastercard, Eurocard, Visa Debit, Switch (UK only), Solo (UK only), Delta, and JCB.

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Who can I get in contact with for further information?
Our contact numbers are: 020 8361 1943 available from 9am – 5pm or 07930 863 282 available from 9am – 8pm daily. You may also contact us by e-mail at sales@fireworksaracde.com and we will get back to you as soon as possible.

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How safe are your fireworks?
We believe safety to be of the utmost importance. We only supply fireworks that comply with British safety standards (BS7114: Part 2: 1988).

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Will you provide safety instruction?
Yes, as a company safety is of utmost importance. We will send out a 10-point safety information list for you to read before starting your display. Safety comes first and always be sure to plan your display in advance. If you are not sure of any safety points please do not hesitate to contact us. We will be happy to help.

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What happens if it rains?
Our fireworks are designed to be lit in the rain, so the likelihood of rain will not compromise your display.

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